Conflict
Resolutions
The conflict is not simply an argument or a
struggle: it’s a negative interaction between two or more interdependent
people, rooted in some actual or perceived disagreement (O'Hair, D., & Wiemann, M.,
pg., 220, (2012). Let me share the conflict I’m in right now: The new manager
at a large Child Development Center on a Air Force Base, and some things have
been allowed which are not polices of the Air Force or NACEY, and I have to put
thing back in order. I’m hearing you just got here, we don’t do it that way,
you are not with the Navy, and we don’t do well with change. My response well
change is here, and we all have parts to play. We all can work this out for the
good of the children, and the program. I desire to use win-win because I want
everyone to achieve their goals with me. We have been having a lot of meetings
to plan out the new systems we will be putting in place to support our goals.
There has been a lot of debate, but everyone understands we must agree to
disagree on something’s and work on the outstanding and safety things first. We
all know we need to continue to provide high quality care for children, and
support our families. Healthy debate serves a real purpose in that it helps
individuals and groups make smarter decisions (O'Hair, D., & Wiemann, M.,
pg., 222, (2012). We all understand we
need to have workable solution (O'Hair, D., & Wiemann, M., pg., 220, (2012). We are already to
work together for our program and that is a great start. Looking to use
win-win, debates, but at this time I cannot suggest any compromise because we
do not have a gray area, we must follow polices (O'Hair, D., & Wiemann, M.,
pg., 246, (2012).
My blog; http://sstrong82-learningtoteachothers.blogspot.com/
References
Association for Conflict
Resolution
Conflict Resolution Network
O'Hair, D., & Wiemann, M.
(2012). Real Communication
Chapter
8, "Managing Conflict in Relationships"
Hi Sandra, thanks for the detailed example you gave of conflict resolution. Sometimes there is no room for compromise. I have administered external examinations for many years and I always say to my students that we have to abide by the rules set out by the examination boards, we have no control over that. It is my job to ensure regulations are followed. It is great that you are using the conflict resolution skills we learned about this week. I am sure that once the new systems are in place everyone will realize the benefits of working together to develop a program that meets the needs of all involved. Great example, thanks for sharing! Delores
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